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Privacy Policy

Last updated: April 19, 2026

We built BarkMeow so you could get to know your pet better — not so we could get to know you. Here's every piece of data we touch, what it's for, and how to make us forget it.

1. What we collect

You give us:

  • Your email address (for your receipt and your download link).
  • If the order is a gift, the recipient's email address.
  • Your pet's name, species, breed, date of birth, size, sex.
  • Your answers to the 8-question quiz.
  • Up to 3 photos of your pet, if you upload any.
  • Up to 3 custom sentences you want your pet to "say."

We automatically log:

  • Your IP address (for rate-limiting and abuse prevention only).
  • Standard web-server logs (requests, response codes, user-agent).
  • Nothing from third-party analytics or ad trackers — we don't run any.

We do not see or store your credit card number. Stripe handles that.

2. What we do with it

  • Generate the voice, audio clips, and written content you paid for.
  • Send you your receipt (via Stripe) and your delivery link (via Resend).
  • Show you your order at a private link (/order/[id]) so you can come back and download your files.
  • Prevent abuse (rate-limiting, automated moderation on text input).

We do not sell, rent, or share your data with advertisers. We do not train AI models on your pet's data.

3. The service providers that touch your data

BarkMeow is a small operation built on these trusted services. Each only sees the minimum data it needs to do its job.

  • Stripe (payments) — your email and card are processed by Stripe under Stripe's privacy policy.
  • Supabase (database) — stores your order, quiz answers, pet info, and photo URLs.
  • Cloudflare R2 (file storage) — stores your pet's photos and MP3 audio clips.
  • Anthropic (Claude) — generates the written content (personality profile, horoscope, etc.) from your quiz answers. Anthropic does not train on API inputs.
  • ElevenLabs — generates the voice and TTS audio clips. The voice slot is deleted immediately after delivery.
  • Resend (email) — sends your delivery link.
  • Vercel — hosts the website.

4. Photos

If you upload photos of your pet they're stored on Cloudflare R2 at an unguessable URL. They appear on your certificate and on the wallpapers we generate for you. We don't use them for training, marketing, or anything except rendering your own files.

5. How long we keep things

  • Order records (email, pet info, quiz answers, generated text): kept indefinitely so your download link keeps working. You can request deletion any time (see below).
  • MP3 audio clips and photos: stored on R2 until deleted on request or — if we ever retire the product — archived or removed with notice.
  • The ElevenLabs voice "slot" is deleted from our ElevenLabs account within minutes of your order being delivered.
  • Stripe payment records are retained per Stripe's policy and applicable tax law.
  • Server and security logs: typically 30–90 days.

6. Your rights

Wherever you live, you can email hey@barkmeow.fun to:

  • See what data we have about you.
  • Correct something that's wrong.
  • Delete your order and all associated files (audio clips, photos, quiz answers, generated text).
  • Opt out of any future marketing email (we don't currently send any, but we might).

If you're in the EU, UK, or California you have additional rights under GDPR, UK GDPR, and CCPA/CPRA (access, portability, erasure, objection). We honor all of them. We don't "sell" personal information in the sense those laws mean.

7. Cookies

BarkMeow uses essential cookies only — a short-lived session cookie on the checkout page to keep your quiz answers between pages. No third-party ad or analytics cookies.

8. Kids

BarkMeow is not directed to children under 13. We don't knowingly collect data from anyone under 13. If you believe we have, email us and we'll delete it.

9. Security

Data in transit is encrypted (HTTPS). Data at rest on Supabase and R2 is encrypted by our providers. We keep API keys server-side only. We rate-limit abuse-prone endpoints. No system is perfectly secure and we can't guarantee absolute security, but we work hard to keep your stuff safe.

10. Changes

We may update this policy. The "last updated" date at the top reflects the current version. Material changes will be communicated on this page.

11. Contact

Privacy questions or deletion requests: hey@barkmeow.fun.

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